CITS Website Privacy Policy

Privacy Policy:

This policy covers user privacy, system security, and CITS information collection practices. This Privacy Policy Statement applies only to CITS web sites. Some organizations associated with CITS may have other information collection practices. You are encouraged to check Privacy Policies when going to another web site.

These World Wide Web pages are provided as a public service by Custom I.T. Solutions (CITS).

Information presented on these pages is considered property of Custom I.T. Solutions and may not be copied or distributed without permission from CITS.

Site Management Data:
CITS Web servers automatically collect information for site management and for statistical purposes. This CITS computer system uses software programs to create summary statistics, which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

The use of "cookies":
CITS does not use "persistent cookies" or other persistent tracking technology.

Consent to Voluntary Information Collection and Sharing:
All the information users submit to CITS is done on a voluntary basis. When a user clicks the "Submit" button on any of the Web forms found on CITS's sites they are indicating voluntarily consent to the conditions outlined in this policy. We do not collect personally identifiable information (e.g., name, address, phone number, e-mail address) unless you provide it. In all cases, the information collected is used to respond to user inquiries or to provide services requested by our users. Any information provided through one of our Web forms is removed from Web servers within seconds, increasing the protection for this information.

How e-mail is handled:
We use information you send us by e-mail only for the purpose for which it is submitted (e.g., to answer a question, to send information). In addition, if you do choose to provide information, it is only used to respond to your request or to provide a service you are requesting (support requests, technical information, etc..). Information we receive by e-mail is disclosed to the public only pursuant to the laws and policies governing the dissemination of information.

How long information is retained:
We destroy the information we collect when the purpose for which it was provided has been fulfilled unless we are required to keep it longer by statute, policy or both.

Information Protection:
For site security purposes and to ensure that this service remains available to all users, this computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage to the information on our Web sites. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits.

Conditions under which the information may be shared with Federal agencies:
CITS may share information received from its Web sites with Federal agencies. For example, if a breach of our IT security protections were to occur, the information collected by our servers and staff could be shared with appropriate law enforcement and homeland security officials.